At SARJ Chauffeur, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This policy explains how we collect, use, and safeguard the information you provide when using our services.
Information We Collect
- Personal Information: Name, contact details (email, phone number), and billing information provided during reservations.
- Ride Details: Pickup and drop-off locations, ride preferences, and any additional requests.
- Payment Information: Credit card or payment details processed securely through third-party payment providers.
How We Use Your Information
- To confirm and manage your reservations.
- To communicate important updates related to your bookings.
- To enhance our services and provide a personalized experience.
- For legal and regulatory compliance.
Data Security
We use secure systems to protect your data against unauthorized access, alteration, or disclosure. Payment details are encrypted and processed through trusted third-party providers.
Sharing of Information
We do not sell or share your personal data with third parties, except:
- To comply with legal obligations.
- With trusted partners assisting in service delivery, under strict confidentiality agreements.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or deletion of your data (subject to legal or contractual obligations).
- Opt-out of marketing communications.
By using our services, you agree to the terms of this Privacy Policy.